Help & Support

Thank you for using ACTIONBRIDGE. This page provides helpful information on how to use the service, frequently asked questions, and troubleshooting for user support.

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Role-Based Access Control

Learn how roles work in ACTIONBRIDGE. Users are assigned the Editor role by default and can be upgraded to Admin or downgraded to Viewer. Roles control access to tasks, settings, and workflows per project.
ACTIONBRIDGE roles
project permissions
role-based access
admin editor viewer
default editor role
manage project members
user roles
access control
Teams project roles
RBAC

Adding or Removing Members

Learn how to add or remove members in an ACTIONBRIDGE project. Users can join automatically if they are part of the connected Teams channel. Manual role assignment and license-based access are also supported.
ACTIONBRIDGE add members
remove members
Teams auto join
project membership
Microsoft 365 licensing
project roles
admin editor viewer
member management
Teams tab onboarding
user access control

Inviting Team Members via Microsoft Teams

ACTIONBRIDGE now supports onboarding only through Microsoft Teams. Learn how users can access the app by opening a Teams tab or installing the app, with quick registration and Microsoft 365 license validation.
ACTIONBRIDGE Teams onboarding
Microsoft Teams app
quick registration
Teams tab install
Microsoft 365 license
no web signup
task management Teams app
secure onboarding
Teams identity-based access

Managing Team Settings

Learn how to manage project settings in ACTIONBRIDGE. Admins can update project details, manage members and roles, configure workflows, and control Teams tab integration and notifications.
ACTIONBRIDGE project settings
team settings
manage project roles
Teams tab integration
workflow settings
task notification settings
unlink channel tab
project configuration
project admin panel
role management

Who Can See What?

Understand visibility and access control in ACTIONBRIDGE. Learn who can see tasks, comments, and project content based on roles like Admin, Editor, and Viewer.
task visibility
user roles
permissions
admin
editor
viewer
private tasks
access control
ACTIONBRIDGE roles
Microsoft Teams tab access
project member rights

Understanding Projects and Teams

Learn how Projects and Teams work in ACTIONBRIDGE. Each project is a focused workspace with its own members and can be linked to one Microsoft Teams channel tab at a time.
ACTIONBRIDGE projects
Microsoft Teams integration
one channel per project
project members
project roles
tenant inheritance
project workspace
unlink project channel
manage team access
project setup

Setting Deadlines and Priorities

Learn how to set deadlines and priorities in ACTIONBRIDGE. All tasks require a due date, and any field changes are logged with timestamp, user, and reason for team transparency.
ACTIONBRIDGE deadlines
task due date
mandatory task fields
change log
task history
task priority
task updates with reason
project accountability
Microsoft Teams task management
Gantt timeline
transparent task workflow

Managing Subscriptions & Billing

ACTIONBRIDGE billing, Microsoft 365 licenses, subscription, assign licenses, license management, Teams license, monthly fee, free trial, Office 365 admin, billing settings
Learn how ACTIONBRIDGE billing works through Microsoft 365 licenses. Understand the one-month free trial
monthly charges
how to assign licenses in the Microsoft Admin Center
and check who has access.

Teams Channel and Project Linking in AB

Learn how AB links each Microsoft Teams channel to a dedicated project. Understand why members must visit the tab to join the project, and how this structure keeps collaboration secure and organized.
AB
Microsoft Teams
Teams channel
project linking
tab app
task management
collaboration
channel members
project members
Teams integration
authentication
channel project mapping
Teams tab

Images or Files Won’t Upload

Having trouble uploading images or files in ACTIONBRIDGE? Learn how to check file size, user permissions, and storage settings to resolve upload errors.
file upload error
image upload failed
upload not working
ACTIONBRIDGE file size limit
Teams upload issues
storage permission
OneDrive restriction
upload troubleshooting
Microsoft Teams file upload
task attachment failed

Why ActionBridge Requires Microsoft Graph Permissions

A detailed explanation of the Microsoft Graph API permissions used by ActionBridge, including what each scope allows and why it's necessary for task management, Teams integration, and Outlook calendar features.
ActionBridge
Microsoft Graph API
API permissions
Teams integration
Outlook calendar
Azure AD consent
delegated permissions
calendar access
Teams bot
Microsoft 365 app
OAuth scopes

SSO and Microsoft Login

Learn how ACTIONBRIDGE uses Microsoft Single Sign-On (SSO) for secure, seamless access via your Microsoft 365 account. No separate passwords required—just log in with your existing credentials.
Microsoft SSO
ACTIONBRIDGE login
Azure AD authentication
Microsoft Teams login
Office 365 login
secure access
single sign-on
identity platform
tenant login

NDA and Private Deals

Learn how ACTIONBRIDGE supports NDA workflows and private deals for enterprise users. Control task visibility, manage confidential negotiations, and maintain full audit logs with enterprise compliance features.
NDA
private deals
enterprise plan
confidential tasks
task visibility control
audit log
enterprise security
limited access
private task collaboration
compliance workflows

Integration with Microsoft Teams and Adaptive Cards

Learn how ACTIONBRIDGE integrates with Microsoft Teams using Adaptive Cards. Enable task collaboration, notifications, and seamless project access directly inside Teams.
ACTIONBRIDGE Microsoft Teams integration
Adaptive Cards
Teams tab
task notifications
Teams mentions
project linking
Teams chat actions
Azure AD login
Teams collaboration
task cards in Teams

Navigating the Interface

Learn how to navigate the ACTIONBRIDGE interface, including sidebar views, task board, Gantt view, slide-in panels, and quick actions. Built for productivity on both web and Microsoft Teams.
ACTIONBRIDGE task creation
how to create a task
Microsoft Teams task app
task details form
task status
task type
assignee
task priority
team task manager
getting started with ACTIONBRIDGE

Task Comments and Mentions

Learn how to use comments and mentions in ACTIONBRIDGE to collaborate effectively. Comments are linked to tasks, support rich text, and integrate with Microsoft Teams for seamless team communication.
ACTIONBRIDGE task comments
@mentions
Teams integration
adaptive card replies
task discussion
comment notifications
comment history
task collaboration
task comment sync
Microsoft Teams task app
task communication

Data Retention and Export

Learn how ACTIONBRIDGE handles data retention, backups, and exports. Understand your options for recovering deleted tasks, exporting reports, and ensuring data traceability and compliance.
data retention
data export
task backup
task recovery
data policy
audit log
ACTIONBRIDGE CSV export
Azure hosting
compliance
data lifecycle

Gantt Chart View and Timeline Tracking

Learn how to use the Gantt chart in ACTIONBRIDGE to visualize task timelines, manage dependencies, and track project progress. Edit tasks directly on the timeline and stay on schedule.
ACTIONBRIDGE Gantt chart
timeline tracking
project scheduling
task dependencies
interactive Gantt
drag task timeline
project view
status color coding
timeline visualization
task planning tool

Adaptive Cards and Task Previews

Learn how ACTIONBRIDGE uses Microsoft Teams Adaptive Cards to show task previews, comments, and metadata directly in channels. Keep everyone aligned with in-context updates.
ACTIONBRIDGE adaptive card
Teams task preview
task detail card
open task in Teams
comment in Teams
Microsoft Teams integration
task update card
card metadata
task notification card
Teams message extension

Task Statuses and Workflows

Understand how task statuses and workflows work in ACTIONBRIDGE. Learn about default status types, how to customize workflows, and how each status change is logged for team transparency.
ACTIONBRIDGE task statuses
workflow management
task progress tracking
status change logging
task workflows
project board view
custom task status
transparent task history
team collaboration
task lifecycle

Notification Preferences

Customize how you receive notifications in ACTIONBRIDGE. Learn how to manage task alerts, mentions, due date reminders, and Microsoft Teams updates to stay informed your way.
ACTIONBRIDGE notifications
task alerts
Teams notifications
email reminders
due date alerts
notification settings
user preferences
in-app messages
daily digest

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Authors

Sho Shimoda

I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.

Koki Nin

I focus on turning ideas into working code—refining architecture, fixing what’s broken, and improving what works. Sometimes the best “bug” becomes a feature.

Yasushi Motoki

I lead onboarding for AB, helping teams get value from day one. I focus on making a complex product feel simple, clear, and immediately useful.