Images or Files Won’t Upload
8.3 Images or Files Won’t Upload
If you’re having trouble uploading images or files in ACTIONBRIDGE, it’s usually due to permission issues, file size limits, or network problems. Here’s how to troubleshoot.
1. Check Your File Size and Type
- Supported file types include images (PNG, JPG, GIF), PDFs, and common document formats.
- Maximum file size is typically 20MB per upload.
2. Verify You’re Logged In
- Make sure you’re properly signed in via Microsoft Teams or the web app.
- Guest users or users without license may not be able to upload files.
3. Check Internet Connection
- File uploads require a stable internet connection. Try re-uploading after checking your network.
4. Permission or Storage Issues
- Admins may have restricted uploads or disabled storage features.
- If you’re using a corporate tenant, storage policies may apply (OneDrive/SharePoint restrictions).
5. Try Again or Use Another Device
- Sometimes a browser or Teams client issue can cause upload problems.
- Try another browser or device to isolate the issue.
If you’ve tried all of the above and uploads still fail, please contact support with a screenshot and details.
Sho Shimoda
I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.Category
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Sho Shimoda
I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.
Koki Nin
I focus on turning ideas into working code—refining architecture, fixing what’s broken, and improving what works. Sometimes the best “bug” becomes a feature.
Yasushi Motoki
I lead onboarding for AB, helping teams get value from day one. I focus on making a complex product feel simple, clear, and immediately useful.