Help & Support

Thank you for using ACTIONBRIDGE. This page provides helpful information on how to use the service, frequently asked questions, and troubleshooting for user support.

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Managing Subscriptions & Billing

ACTIONBRIDGE billing, Microsoft 365 licenses, subscription, assign licenses, license management, Teams license, monthly fee, free trial, Office 365 admin, billing settings
Learn how ACTIONBRIDGE billing works through Microsoft 365 licenses. Understand the one-month free trial
monthly charges
how to assign licenses in the Microsoft Admin Center
and check who has access.

Who Can See What?

Understand visibility and access control in ACTIONBRIDGE. Learn who can see tasks, comments, and project content based on roles like Admin, Editor, and Viewer.
task visibility
user roles
permissions
admin
editor
viewer
private tasks
access control
ACTIONBRIDGE roles
Microsoft Teams tab access
project member rights

Role-Based Access Control

Learn how roles work in ACTIONBRIDGE. Users are assigned the Editor role by default and can be upgraded to Admin or downgraded to Viewer. Roles control access to tasks, settings, and workflows per project.
ACTIONBRIDGE roles
project permissions
role-based access
admin editor viewer
default editor role
manage project members
user roles
access control
Teams project roles
RBAC

Inviting Team Members via Microsoft Teams

ACTIONBRIDGE now supports onboarding only through Microsoft Teams. Learn how users can access the app by opening a Teams tab or installing the app, with quick registration and Microsoft 365 license validation.
ACTIONBRIDGE Teams onboarding
Microsoft Teams app
quick registration
Teams tab install
Microsoft 365 license
no web signup
task management Teams app
secure onboarding
Teams identity-based access

Adding or Removing Members

Learn how to add or remove members in an ACTIONBRIDGE project. Users can join automatically if they are part of the connected Teams channel. Manual role assignment and license-based access are also supported.
ACTIONBRIDGE add members
remove members
Teams auto join
project membership
Microsoft 365 licensing
project roles
admin editor viewer
member management
Teams tab onboarding
user access control

Managing Team Settings

Learn how to manage project settings in ACTIONBRIDGE. Admins can update project details, manage members and roles, configure workflows, and control Teams tab integration and notifications.
ACTIONBRIDGE project settings
team settings
manage project roles
Teams tab integration
workflow settings
task notification settings
unlink channel tab
project configuration
project admin panel
role management

Microsoft Teams App Doesn’t Load

Having trouble loading the ACTIONBRIDGE app in Microsoft Teams? Follow this guide to resolve tab loading issues, check permissions, and clear Teams cache.
Teams app not loading
ACTIONBRIDGE Teams issue
reload tab
Microsoft 365 permissions
Teams cache clear
Teams browser issue
app loading failed
tab won’t open
Teams troubleshooting

NDA and Private Deals

Learn how ACTIONBRIDGE supports NDA workflows and private deals for enterprise users. Control task visibility, manage confidential negotiations, and maintain full audit logs with enterprise compliance features.
NDA
private deals
enterprise plan
confidential tasks
task visibility control
audit log
enterprise security
limited access
private task collaboration
compliance workflows

I Can’t See My Tasks

Trouble seeing your tasks in ACTIONBRIDGE? Learn how to check filters, project membership, and visibility settings to fix missing task issues.
can’t see tasks
task visibility
filters
missing tasks
project membership
ACTIONBRIDGE troubleshooting
task list empty
Teams app task missing
private tasks
refresh task view

Understanding Projects and Teams

Learn how Projects and Teams work in ACTIONBRIDGE. Each project is a focused workspace with its own members and can be linked to one Microsoft Teams channel tab at a time.
ACTIONBRIDGE projects
Microsoft Teams integration
one channel per project
project members
project roles
tenant inheritance
project workspace
unlink project channel
manage team access
project setup

Supported Platforms

ACTIONBRIDGE works across Microsoft Teams, web browsers, and mobile devices. Learn how the platform supports SSO, adaptive cards, and a multilingual interface for global teams.
ACTIONBRIDGE supported platforms
Microsoft Teams app
task management mobile
web-based task tool
SSO integration
multilingual UI
adaptive card support
Teams tab
cross-platform task manager
locale-aware task software

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Authors

Sho Shimoda

I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.

Koki Nin

I focus on turning ideas into working code—refining architecture, fixing what’s broken, and improving what works. Sometimes the best “bug” becomes a feature.

Yasushi Motoki

I lead onboarding for AB, helping teams get value from day one. I focus on making a complex product feel simple, clear, and immediately useful.