Help & Support

Thank you for using ACTIONBRIDGE. This page provides helpful information on how to use the service, frequently asked questions, and troubleshooting for user support.

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Supported Platforms

ACTIONBRIDGE works across Microsoft Teams, web browsers, and mobile devices. Learn how the platform supports SSO, adaptive cards, and a multilingual interface for global teams.
ACTIONBRIDGE supported platforms
Microsoft Teams app
task management mobile
web-based task tool
SSO integration
multilingual UI
adaptive card support
Teams tab
cross-platform task manager
locale-aware task software

Task Comments and Mentions

Learn how to use comments and mentions in ACTIONBRIDGE to collaborate effectively. Comments are linked to tasks, support rich text, and integrate with Microsoft Teams for seamless team communication.
ACTIONBRIDGE task comments
@mentions
Teams integration
adaptive card replies
task discussion
comment notifications
comment history
task collaboration
task comment sync
Microsoft Teams task app
task communication

Who Can See What?

Understand visibility and access control in ACTIONBRIDGE. Learn who can see tasks, comments, and project content based on roles like Admin, Editor, and Viewer.
task visibility
user roles
permissions
admin
editor
viewer
private tasks
access control
ACTIONBRIDGE roles
Microsoft Teams tab access
project member rights

SSO and Microsoft Login

Learn how ACTIONBRIDGE uses Microsoft Single Sign-On (SSO) for secure, seamless access via your Microsoft 365 account. No separate passwords required—just log in with your existing credentials.
Microsoft SSO
ACTIONBRIDGE login
Azure AD authentication
Microsoft Teams login
Office 365 login
secure access
single sign-on
identity platform
tenant login

Exporting Reports and Project Data

Learn how to export reports and project data from ACTIONBRIDGE. Generate CSV files for task lists, change logs, and activity summaries to support project reviews and documentation.
ACTIONBRIDGE export
task data export
CSV reports
project report
task change log
project summary export
export to Excel
task history download
project tracking reports
audit ready task data

Data Retention and Export

Learn how ACTIONBRIDGE handles data retention, backups, and exports. Understand your options for recovering deleted tasks, exporting reports, and ensuring data traceability and compliance.
data retention
data export
task backup
task recovery
data policy
audit log
ACTIONBRIDGE CSV export
Azure hosting
compliance
data lifecycle

I Can’t See My Tasks

Trouble seeing your tasks in ACTIONBRIDGE? Learn how to check filters, project membership, and visibility settings to fix missing task issues.
can’t see tasks
task visibility
filters
missing tasks
project membership
ACTIONBRIDGE troubleshooting
task list empty
Teams app task missing
private tasks
refresh task view

Daily Reports and AI Suggestions

Discover how to use daily reports and AI suggestions in ACTIONBRIDGE to streamline team updates, generate report drafts, and enhance task descriptions with smart assistance.
ACTIONBRIDGE daily reports
AI suggestions
task assistant
smart report draft
report automation
daily standup
AI task helper
project updates
daily summary
AI in task management

Microsoft Teams App Doesn’t Load

Having trouble loading the ACTIONBRIDGE app in Microsoft Teams? Follow this guide to resolve tab loading issues, check permissions, and clear Teams cache.
Teams app not loading
ACTIONBRIDGE Teams issue
reload tab
Microsoft 365 permissions
Teams cache clear
Teams browser issue
app loading failed
tab won’t open
Teams troubleshooting

NDA and Private Deals

Learn how ACTIONBRIDGE supports NDA workflows and private deals for enterprise users. Control task visibility, manage confidential negotiations, and maintain full audit logs with enterprise compliance features.
NDA
private deals
enterprise plan
confidential tasks
task visibility control
audit log
enterprise security
limited access
private task collaboration
compliance workflows

Images or Files Won’t Upload

Having trouble uploading images or files in ACTIONBRIDGE? Learn how to check file size, user permissions, and storage settings to resolve upload errors.
file upload error
image upload failed
upload not working
ACTIONBRIDGE file size limit
Teams upload issues
storage permission
OneDrive restriction
upload troubleshooting
Microsoft Teams file upload
task attachment failed

What is ACTIONBRIDGE?

Learn what ACTIONBRIDGE is and how it helps teams manage tasks, collaborate inside Microsoft Teams, and automate workflows. Designed for productivity, built for integration.
ACTIONBRIDGE
task management
Microsoft Teams integration
team collaboration
AI task assistant
adaptive cards
workflow automation
project tracking
SSO
enterprise task tool

Managing Subscriptions & Billing

ACTIONBRIDGE billing, Microsoft 365 licenses, subscription, assign licenses, license management, Teams license, monthly fee, free trial, Office 365 admin, billing settings
Learn how ACTIONBRIDGE billing works through Microsoft 365 licenses. Understand the one-month free trial
monthly charges
how to assign licenses in the Microsoft Admin Center
and check who has access.

Understanding Projects and Teams

Learn how Projects and Teams work in ACTIONBRIDGE. Each project is a focused workspace with its own members and can be linked to one Microsoft Teams channel tab at a time.
ACTIONBRIDGE projects
Microsoft Teams integration
one channel per project
project members
project roles
tenant inheritance
project workspace
unlink project channel
manage team access
project setup

Using Tabs for Task Management

Learn how to manage tasks directly within Microsoft Teams using the ACTIONBRIDGE tab. View tasks, create new ones, comment, switch views, and collaborate in real time.
ACTIONBRIDGE tab
Microsoft Teams task tab
task management in Teams
board view
Gantt view
create task in tab
task detail panel
task comments in Teams
task filtering
collaborative task tracking

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Authors

Sho Shimoda

Spending more time creating help content than writing code — but only because making things easier is part of the product. Sho bridges engineering with user success, ensuring that every feature is not only powerful but also understandable. With a background in software development, AI integration, and product design, he now focuses on crafting systems where users don’t need to ask for help — but find it when they do.

Koki Nin

Managing code, chasing after enhancements — and sometimes chasing bugs that turned out to be features. Koki is at the heart of the product’s technical evolution, turning feedback into fixes, and specs into shippable reality. He thrives where architecture meets iteration, always pushing for cleaner code and smoother experiences.

Yasushi Motoki

Helping users start strong with ACTIONBRIDGE. Yasushi leads the onboarding experience, translating product complexity into clarity. Whether guiding first-time users or supporting enterprise rollouts, he ensures every team gets value from day one — and knows exactly where to go next.