Images or Files Won’t Upload
8.3 Images or Files Won’t Upload
If you’re having trouble uploading images or files in ACTIONBRIDGE, it’s usually due to permission issues, file size limits, or network problems. Here’s how to troubleshoot.
1. Check Your File Size and Type
- Supported file types include images (PNG, JPG, GIF), PDFs, and common document formats.
- Maximum file size is typically 20MB per upload.
2. Verify You’re Logged In
- Make sure you’re properly signed in via Microsoft Teams or the web app.
- Guest users or users without license may not be able to upload files.
3. Check Internet Connection
- File uploads require a stable internet connection. Try re-uploading after checking your network.
4. Permission or Storage Issues
- Admins may have restricted uploads or disabled storage features.
- If you’re using a corporate tenant, storage policies may apply (OneDrive/SharePoint restrictions).
5. Try Again or Use Another Device
- Sometimes a browser or Teams client issue can cause upload problems.
- Try another browser or device to isolate the issue.
If you’ve tried all of the above and uploads still fail, please contact support with a screenshot and details.
Sho Shimoda
Spending more time creating help content than writing code — but only because making things easier is part of the product. Sho bridges engineering with user success, ensuring that every feature is not only powerful but also understandable. With a background in software development, AI integration, and product design, he now focuses on crafting systems where users don’t need to ask for help — but find it when they do.Category
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Sho Shimoda
Spending more time creating help content than writing code — but only because making things easier is part of the product. Sho bridges engineering with user success, ensuring that every feature is not only powerful but also understandable. With a background in software development, AI integration, and product design, he now focuses on crafting systems where users don’t need to ask for help — but find it when they do.
Koki Nin
Managing code, chasing after enhancements — and sometimes chasing bugs that turned out to be features. Koki is at the heart of the product’s technical evolution, turning feedback into fixes, and specs into shippable reality. He thrives where architecture meets iteration, always pushing for cleaner code and smoother experiences.
Yasushi Motoki
Helping users start strong with ACTIONBRIDGE. Yasushi leads the onboarding experience, translating product complexity into clarity. Whether guiding first-time users or supporting enterprise rollouts, he ensures every team gets value from day one — and knows exactly where to go next.