Help & Support

Thank you for using ACTIONBRIDGE. This page provides helpful information on how to use the service, frequently asked questions, and troubleshooting for user support.

Total 17 articles. Currently on page 1 of 1

Images or Files Won’t Upload

Having trouble uploading images or files in ACTIONBRIDGE? Learn how to check file size, user permissions, and storage settings to resolve upload errors.
file upload error
image upload failed
upload not working
ACTIONBRIDGE file size limit
Teams upload issues
storage permission
OneDrive restriction
upload troubleshooting
Microsoft Teams file upload
task attachment failed

Editing Your Profile and Icon

Learn how to update your display name and profile icon in ACTIONBRIDGE. Keeping your profile up to date ensures better communication and visibility within your team.
ACTIONBRIDGE profile edit
change display name
update profile icon
user settings
edit avatar
personal profile
task assignment visibility
profile in Teams
Teams user icon

Language and Locale Settings

Customize your ACTIONBRIDGE experience by selecting your preferred language and locale. Adjust interface language, date formats, and currency symbols to match your region.
ACTIONBRIDGE language settings
change language
locale settings
date format
currency format
multilingual UI
global support
regional settings
internationalization

Creating and Editing Tasks

Learn how to create and edit tasks in ACTIONBRIDGE. Includes steps for entering task details, updating fields, and working inside Microsoft Teams or the web interface.
ACTIONBRIDGE task creation
edit task
Microsoft Teams task manager
create task panel
update task status
task fields
assign task
task priority
due date
task description
task type
Teams integration

I Can’t See My Tasks

Trouble seeing your tasks in ACTIONBRIDGE? Learn how to check filters, project membership, and visibility settings to fix missing task issues.
can’t see tasks
task visibility
filters
missing tasks
project membership
ACTIONBRIDGE troubleshooting
task list empty
Teams app task missing
private tasks
refresh task view

AB Help Center

Find everything you need to get started and succeed with AB. From creating tasks and managing teams to using Microsoft Teams integration, adaptive cards, and daily reports — this help center covers it all.
AB
help center

Subtasks and Dependencies

Learn how to break down work using subtasks and manage execution order with dependencies in ACTIONBRIDGE. Organize complex projects with clarity and team coordination.
ACTIONBRIDGE subtasks
task dependencies
parent child tasks
project structure
Gantt chart dependencies
task breakdown
work planning
task order
task hierarchy
Microsoft Teams task management

Inviting Team Members via Microsoft Teams

ACTIONBRIDGE now supports onboarding only through Microsoft Teams. Learn how users can access the app by opening a Teams tab or installing the app, with quick registration and Microsoft 365 license validation.
ACTIONBRIDGE Teams onboarding
Microsoft Teams app
quick registration
Teams tab install
Microsoft 365 license
no web signup
task management Teams app
secure onboarding
Teams identity-based access

Microsoft Teams App Doesn’t Load

Having trouble loading the ACTIONBRIDGE app in Microsoft Teams? Follow this guide to resolve tab loading issues, check permissions, and clear Teams cache.
Teams app not loading
ACTIONBRIDGE Teams issue
reload tab
Microsoft 365 permissions
Teams cache clear
Teams browser issue
app loading failed
tab won’t open
Teams troubleshooting

Task Statuses and Workflows

Understand how task statuses and workflows work in ACTIONBRIDGE. Learn about default status types, how to customize workflows, and how each status change is logged for team transparency.
ACTIONBRIDGE task statuses
workflow management
task progress tracking
status change logging
task workflows
project board view
custom task status
transparent task history
team collaboration
task lifecycle

Creating Your First Task

Learn how to create your first task in AB. Follow step-by-step instructions to add a title, description, assignee, status, type, environment, and priority—across web and Microsoft Teams.
AB task creation
how to create a task
Microsoft Teams task app
task details form
task status
task type
assignee
task priority
team task manager
getting started with ACTIONBRIDGE

Managing Subscriptions & Billing

ACTIONBRIDGE billing, Microsoft 365 licenses, subscription, assign licenses, license management, Teams license, monthly fee, free trial, Office 365 admin, billing settings
Learn how ACTIONBRIDGE billing works through Microsoft 365 licenses. Understand the one-month free trial
monthly charges
how to assign licenses in the Microsoft Admin Center
and check who has access.

Adaptive Cards and Task Previews

Learn how ACTIONBRIDGE uses Microsoft Teams Adaptive Cards to show task previews, comments, and metadata directly in channels. Keep everyone aligned with in-context updates.
ACTIONBRIDGE adaptive card
Teams task preview
task detail card
open task in Teams
comment in Teams
Microsoft Teams integration
task update card
card metadata
task notification card
Teams message extension

Why ActionBridge Requires Microsoft Graph Permissions

A detailed explanation of the Microsoft Graph API permissions used by ActionBridge, including what each scope allows and why it's necessary for task management, Teams integration, and Outlook calendar features.
ActionBridge
Microsoft Graph API
API permissions
Teams integration
Outlook calendar
Azure AD consent
delegated permissions
calendar access
Teams bot
Microsoft 365 app
OAuth scopes

Adding or Removing Members

Learn how to add or remove members in an ACTIONBRIDGE project. Users can join automatically if they are part of the connected Teams channel. Manual role assignment and license-based access are also supported.
ACTIONBRIDGE add members
remove members
Teams auto join
project membership
Microsoft 365 licensing
project roles
admin editor viewer
member management
Teams tab onboarding
user access control

Notifications and Reminders

Stay updated in ACTIONBRIDGE with in-app alerts, Microsoft Teams notifications, and automatic task reminders. Learn how notifications work and how to configure them for your team.
ACTIONBRIDGE notifications
Teams alerts
task reminder
task deadline notification
in-app alerts
project updates
comment mention alert
task assignment notification
reminder timing
notification settings

Becoming a Project Member in AB (Teams Tab Registration)

Even if you are a member of a Microsoft Teams channel, you must first visit the AB tab app to be registered as a project member and appear in assignment lists.
Teams tab registration
AB project member
channel member
task assignment
Microsoft Teams integration
onboarding

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Authors

Sho Shimoda

I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.

Koki Nin

I focus on turning ideas into working code—refining architecture, fixing what’s broken, and improving what works. Sometimes the best “bug” becomes a feature.

Yasushi Motoki

I lead onboarding for AB, helping teams get value from day one. I focus on making a complex product feel simple, clear, and immediately useful.