Help & Support

Thank you for using ACTIONBRIDGE. This page provides helpful information on how to use the service, frequently asked questions, and troubleshooting for user support.

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Notification Preferences

Customize how you receive notifications in ACTIONBRIDGE. Learn how to manage task alerts, mentions, due date reminders, and Microsoft Teams updates to stay informed your way.
ACTIONBRIDGE notifications
task alerts
Teams notifications
email reminders
due date alerts
notification settings
user preferences
in-app messages
daily digest

Setting Deadlines and Priorities

Learn how to set deadlines and priorities in ACTIONBRIDGE. All tasks require a due date, and any field changes are logged with timestamp, user, and reason for team transparency.
ACTIONBRIDGE deadlines
task due date
mandatory task fields
change log
task history
task priority
task updates with reason
project accountability
Microsoft Teams task management
Gantt timeline
transparent task workflow

Notifications and Reminders

Stay updated in ACTIONBRIDGE with in-app alerts, Microsoft Teams notifications, and automatic task reminders. Learn how notifications work and how to configure them for your team.
ACTIONBRIDGE notifications
Teams alerts
task reminder
task deadline notification
in-app alerts
project updates
comment mention alert
task assignment notification
reminder timing
notification settings

Exporting Reports and Project Data

Learn how to export reports and project data from ACTIONBRIDGE. Generate CSV files for task lists, change logs, and activity summaries to support project reviews and documentation.
ACTIONBRIDGE export
task data export
CSV reports
project report
task change log
project summary export
export to Excel
task history download
project tracking reports
audit ready task data

Creating and Editing Tasks

Learn how to create and edit tasks in ACTIONBRIDGE. Includes steps for entering task details, updating fields, and working inside Microsoft Teams or the web interface.
ACTIONBRIDGE task creation
edit task
Microsoft Teams task manager
create task panel
update task status
task fields
assign task
task priority
due date
task description
task type
Teams integration

I Can’t See My Tasks

Trouble seeing your tasks in ACTIONBRIDGE? Learn how to check filters, project membership, and visibility settings to fix missing task issues.
can’t see tasks
task visibility
filters
missing tasks
project membership
ACTIONBRIDGE troubleshooting
task list empty
Teams app task missing
private tasks
refresh task view

Using Tabs for Task Management

Learn how to manage tasks directly within Microsoft Teams using the ACTIONBRIDGE tab. View tasks, create new ones, comment, switch views, and collaborate in real time.
ACTIONBRIDGE tab
Microsoft Teams task tab
task management in Teams
board view
Gantt view
create task in tab
task detail panel
task comments in Teams
task filtering
collaborative task tracking

Editing Your Profile and Icon

Learn how to update your display name and profile icon in ACTIONBRIDGE. Keeping your profile up to date ensures better communication and visibility within your team.
ACTIONBRIDGE profile edit
change display name
update profile icon
user settings
edit avatar
personal profile
task assignment visibility
profile in Teams
Teams user icon

Creating Your First Task

Learn how to create your first task in AB. Follow step-by-step instructions to add a title, description, assignee, status, type, environment, and priority—across web and Microsoft Teams.
AB task creation
how to create a task
Microsoft Teams task app
task details form
task status
task type
assignee
task priority
team task manager
getting started with ACTIONBRIDGE

AI Support Features in AB (ActionBridge)

Discover how AB (ActionBridge) uses AI to enhance task management, teamwork, and project progress. From dashboard suggestions to team insights and chat-based support, see what's possible with AI-powered collaboration.
ActionBridge
AB
AI features
task suggestions
dashboard AI
project management AI
Microsoft Teams AI
AI task assistant
team productivity
AI chat
group AI chat
smart task planning

Adaptive Cards and Task Previews

Learn how ACTIONBRIDGE uses Microsoft Teams Adaptive Cards to show task previews, comments, and metadata directly in channels. Keep everyone aligned with in-context updates.
ACTIONBRIDGE adaptive card
Teams task preview
task detail card
open task in Teams
comment in Teams
Microsoft Teams integration
task update card
card metadata
task notification card
Teams message extension

Automations and Task Rules

Use automations in ACTIONBRIDGE to streamline task management. Set rules that trigger actions such as reminders, notifications, and auto-assignments based on task changes.
ACTIONBRIDGE automations
task rules
workflow automation
auto-assign tasks
deadline reminders
Teams notifications
task triggers
task management efficiency
project rules
automation logging

Subtasks and Dependencies

Learn how to break down work using subtasks and manage execution order with dependencies in ACTIONBRIDGE. Organize complex projects with clarity and team coordination.
ACTIONBRIDGE subtasks
task dependencies
parent child tasks
project structure
Gantt chart dependencies
task breakdown
work planning
task order
task hierarchy
Microsoft Teams task management

Microsoft Teams App Doesn’t Load

Having trouble loading the ACTIONBRIDGE app in Microsoft Teams? Follow this guide to resolve tab loading issues, check permissions, and clear Teams cache.
Teams app not loading
ACTIONBRIDGE Teams issue
reload tab
Microsoft 365 permissions
Teams cache clear
Teams browser issue
app loading failed
tab won’t open
Teams troubleshooting

Commenting with Mentions in Channels

Learn how to comment on tasks in ACTIONBRIDGE and notify teammates by selecting them with checkboxes. First comments can also be posted to the linked Microsoft Teams channel using adaptive cards.
ACTIONBRIDGE comments
mention users in comments
tick users to notify
Teams comment sync
adaptive card
task notifications
task discussion
Teams task thread
comment alerts
project member communication

Managing Team Settings

Learn how to manage project settings in ACTIONBRIDGE. Admins can update project details, manage members and roles, configure workflows, and control Teams tab integration and notifications.
ACTIONBRIDGE project settings
team settings
manage project roles
Teams tab integration
workflow settings
task notification settings
unlink channel tab
project configuration
project admin panel
role management

Supported Platforms

AB works across Microsoft Teams, web browsers, and mobile devices. Learn how the platform supports SSO, adaptive cards, and a multilingual interface for global teams.
AB supported platforms
Microsoft Teams app
task management mobile
web-based task tool
SSO integration
multilingual UI
adaptive card support
Teams tab
cross-platform task manager
locale-aware task software

Language and Locale Settings

Customize your ACTIONBRIDGE experience by selecting your preferred language and locale. Adjust interface language, date formats, and currency symbols to match your region.
ACTIONBRIDGE language settings
change language
locale settings
date format
currency format
multilingual UI
global support
regional settings
internationalization

Images or Files Won’t Upload

Having trouble uploading images or files in ACTIONBRIDGE? Learn how to check file size, user permissions, and storage settings to resolve upload errors.
file upload error
image upload failed
upload not working
ACTIONBRIDGE file size limit
Teams upload issues
storage permission
OneDrive restriction
upload troubleshooting
Microsoft Teams file upload
task attachment failed

Gantt Chart View and Timeline Tracking

Learn how to use the Gantt chart in ACTIONBRIDGE to visualize task timelines, manage dependencies, and track project progress. Edit tasks directly on the timeline and stay on schedule.
ACTIONBRIDGE Gantt chart
timeline tracking
project scheduling
task dependencies
interactive Gantt
drag task timeline
project view
status color coding
timeline visualization
task planning tool

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Authors

Sho Shimoda

I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.

Koki Nin

I focus on turning ideas into working code—refining architecture, fixing what’s broken, and improving what works. Sometimes the best “bug” becomes a feature.

Yasushi Motoki

I lead onboarding for AB, helping teams get value from day one. I focus on making a complex product feel simple, clear, and immediately useful.