Commenting with Mentions in Channels

4.3 Commenting with Mentions in Channels

In ACTIONBRIDGE, comments can notify specific users and even post to Microsoft Teams channels, keeping everyone aligned. Instead of typing @username, mentions are handled through an intuitive member selection interface.

Mentioning Users in Comments

• Open any task and scroll to the Comments section.
• Write your comment using the rich text editor.
• Below the editor, you’ll see a list of project members with checkboxes.
• Tick the users you want to notify — these users will be mentioned in the comment and receive notifications.
• Only users who are already members of the project are shown in the list.

Sending Comments to Teams Channels

• If the project is linked to a Microsoft Teams tab, the first comment on a task can also be posted to the linked channel thread.
• This message is sent as an Adaptive Card and includes task details and the comment.
• Replies in Teams stay within the channel and don’t sync back to the task — but keep your team informed.
• Subsequent comments remain internal unless future integration options are enabled.

Notification Behavior

• Ticked users receive in-app notifications and (if enabled) Teams alerts.
• Notifications are tracked in the activity history and notification panel.
• You can adjust notification preferences in Project Settings → Notifications.

Best Practices

• Use mentions to bring the right people into the discussion without overwhelming the whole team.
• Use Teams posting only when task visibility is critical beyond project members.
• Review the list of ticked users before posting to avoid unnecessary alerts.

By selecting exactly who to notify with each comment, ACTIONBRIDGE helps you communicate precisely — while maintaining visibility across tasks and Teams.