Help & Support

Thank you for using ACTIONBRIDGE. This page provides helpful information on how to use the service, frequently asked questions, and troubleshooting for user support.

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Microsoft Teams App Doesn’t Load

Having trouble loading the ACTIONBRIDGE app in Microsoft Teams? Follow this guide to resolve tab loading issues, check permissions, and clear Teams cache.
Teams app not loading
ACTIONBRIDGE Teams issue
reload tab
Microsoft 365 permissions
Teams cache clear
Teams browser issue
app loading failed
tab won’t open
Teams troubleshooting

Installing the ACTIONBRIDGE Teams App

Learn how to install the ACTIONBRIDGE app in Microsoft Teams. Set it up as a personal app or link it to a team channel tab for collaborative task management.
install ACTIONBRIDGE
Microsoft Teams app
add tab
Teams task management
ACTIONBRIDGE personal app
link project to channel
install in Teams
project tab setup
Teams integration
Teams channel task tool

Inviting Team Members via Microsoft Teams

ACTIONBRIDGE now supports onboarding only through Microsoft Teams. Learn how users can access the app by opening a Teams tab or installing the app, with quick registration and Microsoft 365 license validation.
ACTIONBRIDGE Teams onboarding
Microsoft Teams app
quick registration
Teams tab install
Microsoft 365 license
no web signup
task management Teams app
secure onboarding
Teams identity-based access

Notifications and Reminders

Stay updated in ACTIONBRIDGE with in-app alerts, Microsoft Teams notifications, and automatic task reminders. Learn how notifications work and how to configure them for your team.
ACTIONBRIDGE notifications
Teams alerts
task reminder
task deadline notification
in-app alerts
project updates
comment mention alert
task assignment notification
reminder timing
notification settings

Becoming a Project Member in AB (Teams Tab Registration)

Even if you are a member of a Microsoft Teams channel, you must first visit the AB tab app to be registered as a project member and appear in assignment lists.
Teams tab registration
AB project member
channel member
task assignment
Microsoft Teams integration
onboarding

Managing Subscriptions & Billing

ACTIONBRIDGE billing, Microsoft 365 licenses, subscription, assign licenses, license management, Teams license, monthly fee, free trial, Office 365 admin, billing settings
Learn how ACTIONBRIDGE billing works through Microsoft 365 licenses. Understand the one-month free trial
monthly charges
how to assign licenses in the Microsoft Admin Center
and check who has access.

Images or Files Won’t Upload

Having trouble uploading images or files in ACTIONBRIDGE? Learn how to check file size, user permissions, and storage settings to resolve upload errors.
file upload error
image upload failed
upload not working
ACTIONBRIDGE file size limit
Teams upload issues
storage permission
OneDrive restriction
upload troubleshooting
Microsoft Teams file upload
task attachment failed

Why ActionBridge Requires Microsoft Graph Permissions

A detailed explanation of the Microsoft Graph API permissions used by ActionBridge, including what each scope allows and why it's necessary for task management, Teams integration, and Outlook calendar features.
ActionBridge
Microsoft Graph API
API permissions
Teams integration
Outlook calendar
Azure AD consent
delegated permissions
calendar access
Teams bot
Microsoft 365 app
OAuth scopes

AB Help Center

Find everything you need to get started and succeed with AB. From creating tasks and managing teams to using Microsoft Teams integration, adaptive cards, and daily reports — this help center covers it all.
AB
help center

Navigating the Interface

Learn how to navigate the ACTIONBRIDGE interface, including sidebar views, task board, Gantt view, slide-in panels, and quick actions. Built for productivity on both web and Microsoft Teams.
ACTIONBRIDGE task creation
how to create a task
Microsoft Teams task app
task details form
task status
task type
assignee
task priority
team task manager
getting started with ACTIONBRIDGE

I Can’t See My Tasks

Trouble seeing your tasks in ACTIONBRIDGE? Learn how to check filters, project membership, and visibility settings to fix missing task issues.
can’t see tasks
task visibility
filters
missing tasks
project membership
ACTIONBRIDGE troubleshooting
task list empty
Teams app task missing
private tasks
refresh task view

SSO and Microsoft Login

Learn how ACTIONBRIDGE uses Microsoft Single Sign-On (SSO) for secure, seamless access via your Microsoft 365 account. No separate passwords required—just log in with your existing credentials.
Microsoft SSO
ACTIONBRIDGE login
Azure AD authentication
Microsoft Teams login
Office 365 login
secure access
single sign-on
identity platform
tenant login

Notification Preferences

Customize how you receive notifications in ACTIONBRIDGE. Learn how to manage task alerts, mentions, due date reminders, and Microsoft Teams updates to stay informed your way.
ACTIONBRIDGE notifications
task alerts
Teams notifications
email reminders
due date alerts
notification settings
user preferences
in-app messages
daily digest

Commenting with Mentions in Channels

Learn how to comment on tasks in ACTIONBRIDGE and notify teammates by selecting them with checkboxes. First comments can also be posted to the linked Microsoft Teams channel using adaptive cards.
ACTIONBRIDGE comments
mention users in comments
tick users to notify
Teams comment sync
adaptive card
task notifications
task discussion
Teams task thread
comment alerts
project member communication

Gantt Chart View and Timeline Tracking

Learn how to use the Gantt chart in ACTIONBRIDGE to visualize task timelines, manage dependencies, and track project progress. Edit tasks directly on the timeline and stay on schedule.
ACTIONBRIDGE Gantt chart
timeline tracking
project scheduling
task dependencies
interactive Gantt
drag task timeline
project view
status color coding
timeline visualization
task planning tool

Task Comments and Mentions

Learn how to use comments and mentions in ACTIONBRIDGE to collaborate effectively. Comments are linked to tasks, support rich text, and integrate with Microsoft Teams for seamless team communication.
ACTIONBRIDGE task comments
@mentions
Teams integration
adaptive card replies
task discussion
comment notifications
comment history
task collaboration
task comment sync
Microsoft Teams task app
task communication

Supported Platforms

AB works across Microsoft Teams, web browsers, and mobile devices. Learn how the platform supports SSO, adaptive cards, and a multilingual interface for global teams.
AB supported platforms
Microsoft Teams app
task management mobile
web-based task tool
SSO integration
multilingual UI
adaptive card support
Teams tab
cross-platform task manager
locale-aware task software

Managing Team Settings

Learn how to manage project settings in ACTIONBRIDGE. Admins can update project details, manage members and roles, configure workflows, and control Teams tab integration and notifications.
ACTIONBRIDGE project settings
team settings
manage project roles
Teams tab integration
workflow settings
task notification settings
unlink channel tab
project configuration
project admin panel
role management

Teams Channel and Project Linking in AB

Learn how AB links each Microsoft Teams channel to a dedicated project. Understand why members must visit the tab to join the project, and how this structure keeps collaboration secure and organized.
AB
Microsoft Teams
Teams channel
project linking
tab app
task management
collaboration
channel members
project members
Teams integration
authentication
channel project mapping
Teams tab

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Authors

Sho Shimoda

I spend as much time simplifying as I do coding—because making things easy is part of the product. I build systems that work beautifully and explain themselves.

Koki Nin

I focus on turning ideas into working code—refining architecture, fixing what’s broken, and improving what works. Sometimes the best “bug” becomes a feature.

Yasushi Motoki

I lead onboarding for AB, helping teams get value from day one. I focus on making a complex product feel simple, clear, and immediately useful.