Commenting with Mentions in Channels
4.3 Commenting with Mentions in Channels
In ACTIONBRIDGE, comments can notify specific users and even post to Microsoft Teams channels, keeping everyone aligned. Instead of typing @username, mentions are handled through an intuitive member selection interface.
Mentioning Users in Comments
- Open any task and scroll to the Comments section.
- Write your comment using the rich text editor.
- Below the editor, you’ll see a list of project members with checkboxes.
- Tick the users you want to notify — these users will be mentioned in the comment and receive notifications.
- Only users who are already members of the project are shown in the list.
Sending Comments to Teams Channels
- If the project is linked to a Microsoft Teams tab, the first comment on a task can also be posted to the linked channel thread.
- This message is sent as an Adaptive Card and includes task details and the comment.
- Replies in Teams stay within the channel and don’t sync back to the task — but keep your team informed.
- Subsequent comments remain internal unless future integration options are enabled.
Notification Behavior
- Ticked users receive in-app notifications and (if enabled) Teams alerts.
- Notifications are tracked in the activity history and notification panel.
- You can adjust notification preferences in Project Settings → Notifications.
Best Practices
- Use mentions to bring the right people into the discussion without overwhelming the whole team.
- Use Teams posting only when task visibility is critical beyond project members.
- Review the list of ticked users before posting to avoid unnecessary alerts.
By selecting exactly who to notify with each comment, ACTIONBRIDGE helps you communicate precisely — while maintaining visibility across tasks and Teams.
Sho Shimoda
Spending more time creating help content than writing code — but only because making things easier is part of the product. Sho bridges engineering with user success, ensuring that every feature is not only powerful but also understandable. With a background in software development, AI integration, and product design, he now focuses on crafting systems where users don’t need to ask for help — but find it when they do.Category
Tags
Search History
Authors
Sho Shimoda
Spending more time creating help content than writing code — but only because making things easier is part of the product. Sho bridges engineering with user success, ensuring that every feature is not only powerful but also understandable. With a background in software development, AI integration, and product design, he now focuses on crafting systems where users don’t need to ask for help — but find it when they do.
Koki Nin
Managing code, chasing after enhancements — and sometimes chasing bugs that turned out to be features. Koki is at the heart of the product’s technical evolution, turning feedback into fixes, and specs into shippable reality. He thrives where architecture meets iteration, always pushing for cleaner code and smoother experiences.
Yasushi Motoki
Helping users start strong with ACTIONBRIDGE. Yasushi leads the onboarding experience, translating product complexity into clarity. Whether guiding first-time users or supporting enterprise rollouts, he ensures every team gets value from day one — and knows exactly where to go next.